Returns & refunds
Return address
Chinese Laundry
59 Wassand st
Hull
HU3 4AL
WE WILL PROCESS YOUR RETURN AS QUICKLY AS WE CAN, BUT DURING BUSY TIMES THIS COULD TAKE UP TO 3 DAYS FROM RECEIPT OF YOUR PARCEL. WHEN WE HAVE RECEIVED YOUR PARCEL AND PROCESSED YOUR REFUND OR EXCHANGE WE WILL CONFIRM THIS TO YOU BY EMAIL. PLEASE REMEMBER THAT IT CAN TAKE THREE TO FOUR DAYS AFTER WE HAVE PROCESSED A REFUND PAYMENT FOR IT TO APPEAR ON YOUR CREDIT CARD STATEMENT OR THE ORIGINAL PAYMENT METHOD USED.
Chinese Laundry
59 Wassand st
Hull
HU3 4AL
- You must return the item within 28 days of making the order
- The items must be unworn and unwashed and with our Chinese Laundry tags still attached.
- You must notify us within 14 days of the receipt of your order via email cs@chineselaundryclothing.co.uk
- If you wish to exchange an item you can return it to us and we will dispatch your exchange at no extra cost to you.
- Unfortunately we cannot cover the costs of your return if you require a refund.
WE WILL PROCESS YOUR RETURN AS QUICKLY AS WE CAN, BUT DURING BUSY TIMES THIS COULD TAKE UP TO 3 DAYS FROM RECEIPT OF YOUR PARCEL. WHEN WE HAVE RECEIVED YOUR PARCEL AND PROCESSED YOUR REFUND OR EXCHANGE WE WILL CONFIRM THIS TO YOU BY EMAIL. PLEASE REMEMBER THAT IT CAN TAKE THREE TO FOUR DAYS AFTER WE HAVE PROCESSED A REFUND PAYMENT FOR IT TO APPEAR ON YOUR CREDIT CARD STATEMENT OR THE ORIGINAL PAYMENT METHOD USED.